CONWAY, SC – Conway Medical Center (CMC) was recently recognized for their work in significantly reducing readmissions of Medicare patients treated for Acute Myocardial Infarction and Heart Failure.

CMC’s achievement was recognized in Columbia during a statewide meeting attended by more than 200 health professionals.

The exceptional results were achieved during the facility's work with a South Carolina collaborative health care improvement program, Preventing Avoidable Readmissions Together (PART), which provides educational resources for clinical staff from across the state along with opportunities to share experiences, innovations and best practices. PART was established in September 2012 by the South Carolina Partnership for Health and the state's Medicare quality organization, The Carolinas Center for Medical Excellence.

To help reduce readmissions, CMC established a Discharge Planning Committee that created a discharge process that is thorough, yet easy to understand for patients. In the process, patients are asked a series of questions to determine whether they are high risk for readmission. Those that qualify are referred to the case management department to establish a Care Transitions Plan, which helps with continuity of care post discharge. A large emphasis is placed on Medication Reconciliation Process, where all patients leave CMC with a list of medications that they are to continue at home. CMC then continues to work with each individual patient to make sure there is follow-up with their primary care physician and that the patient receives a post-discharge appointment.

“I feel that Conway Medical Center continues to live by their mission statement of improving the overall health of our community by being a leader in health care. We are truly passionate about the quality of care we provide our patients,” stated Crystal Squires, RN, Director of Case Management at CMC. 

Overall, South Carolina has lowered readmissions by 15%, ranking ninth out of 53 U.S. states and territories in the rate of improvement.

Photo attached (L-R)- Christine Turley, MD, Health Sciences South Carolina and Board Member for SC Partnership for Health, Crystal Squires, RN, Director of Case Management at CMC and Jill McArdle, Carolina Centers for Medical Excellence

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