If you have flu-like or pneumonia-like symptoms such as a fever, cough, shortness of breath and/or chills, please do not visit patients in the hospital. If you need treatment, please contact your primary care provider.
Nursing Hotline & Virtual Care Assistance
Available Monday – Friday 8 a.m. until 4:30 p.m.
If you are concerned about your travel history and/or symptoms, beginning Monday, March 16, 2020, CMC will offer a phone line where you can speak with a medical professional for a screening for COVID-19. Call the number below Mondays through Fridays from 8 a.m. until 4:30 p.m. to speak with a Registered Nurse.
For all patients who are tested for COVID-19, either on the main campus or in a clinic, your results (negative or positive) will be called to you using the phone number(s) listed in your chart. We will call results to you Monday to Friday from 8-430pm.
The specimens for COVID-19 are sent to an outside lab and results can take 2 days to 14 days depending on volume of testing being sent to the lab.
Lab results will show up in the CMC Patient Portal about 36-48 hours after being placed in the electronic medical record.
After you are notified of your results:
You may request a copy of your COVID-19 results by calling Medical Records at 843-347-8113. Representatives are available Monday through Friday from 7:00 am -5:00 pm. You can also log into your patient portal account to view your results. Don’t have a patient portal account? To register for one call 843-347-1544. Representatives are available Monday through Friday from 8:00 am – 4:30 pm.
The cash price of diagnostic testing for COVID-19 is $100.
Friday, March 20,2020
Starting Monday, March 23, 2020 until Monday, April 20, 2020, we will only perform medically-necessary procedures and surgeries. All elective procedures and surgeries will be rescheduled. CMC’s administrative team will continue to assess and evaluate this ever-evolving situation with COVID-19.
CMC’s Outpatient Diagnostic Center will be open Monday, March 23 and Tuesday, March 24, 2020 for imaging services, but will be closed from Wednesday, March 25 until Monday, April 20. Scheduled appointments during that time will be rescheduled.
In addition to the screenings for employees and patients and the visitor restrictions in place on the main campus of Conway Medical Center (see below), effective Monday, March 23, 2020, only patients will be allowed in our provider clinics and physician offices. No visitors will be allowed inside the buildings with the patients. All patients will be screened for COVID-19 symptoms before entering the buildings.
We understand these procedure postponements and visitor restrictions can be an inconvenience, but this is for the health and safety of our patients, staff, and the overall community. We encourage everyone to join us in that effort. “People need to practice good social distancing in order to decrease the risk of spreading COVID-19 from person to person. Hand washing and social distancing are probably the two most important weapons that we have to fight this virus,” said Dr. Paul Richardson, CMC Chief Medical Officer.
(Restrictions already in place are below)
CMC will no longer allow visitors for patients in the hospital, with the exception of those patients in end-of-life circumstances. For those in The Birthplace, as well as pediatric patients, we are limiting to one visitor.
CMC is screening all patients and employees prior to entering the hospital. That screening includes questions about symptoms and possible exposure to someone with COVID-19, as well as taking temperature for fever. Patients going to a physician’s office or for an appointment in the main building can only enter the facility through the Patient Services entrance. The main lobby entrance to the hospital is closed. Emergency Department patients should still enter through the Emergency Department and will be screened before entering the facility.
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Like other coronaviruses, including those that cause the common cold, COVID-19 is a respiratory illness.
The most common symptoms are:
Shortness of breath
Most people become mildly ill, but the infection can turn serious and even deadly, especially for those who are older or have underlying health conditions.
In serious cases, patients can develop pneumonia, which can cause:
Yellow, green or bloody mucus
Fever, sweating and shaking chills
Shortness of breath
Rapid or shallow breathing
Pain when breathing
Low appetite, energy and fatigue
Nausea and vomiting
Diarrhea and kidney failure in some patients
Avoid people with these symptoms. If you develop them, call your health care provider before going to the hospital or doctor, so they and you can prepare to minimize possible exposure if they suspect you have coronavirus. For general questions about COVID-19, please contact the DHEC Care Line at 1-855-472-3432.