Skip to content

Patient Guide

Patient Guide

Going Home

Our goal is to work with you to get you back home in your own healing environment as soon as your provider feels you’re well enough. On that day, we’ll be working to get you on your way home by 2pm.  Our team will work hand in hand with you and your family to ensure that your departure is as smooth and easy as possible.

Medical Records

What to expect when you need a copy of your medical records or you need to authorize the release of information.

Notice of Privacy Practices

How your privacy is protected and the terms by which we use and disclose information about you.

Patient Bill of Rights

An explanation of your rights and responsibilities as a patient at Conway Medical Center.

Your Admission

Your admission to the medical center has been requested by your physician. At the time you enter the medical center, you will be asked several questions by our admitting and nursing personnel.

Self-Administered Drugs and Medicare in an Outpatient Setting

Medicare DOES NOT allow for payment of self-administered drugs on an outpatient basis.

Customer Assistance Line

The Customer Assistance Line is a special service for patients and their families. It is available from: 7:30 a.m.– 4 p.m., Monday–Friday.
(843) 347-8248

Universal Medication Form

Information can only be released with authorization from the patient or their legal guardian. To obtain medical records from Conway Medical Center, please click on the link below. Please print and mail the completed form to the following address:

Health Care Decisions

The health care decisions you make now can help you communicate your personal decisions and wishes regarding your care if you find yourself incapacitated.  Advance directives are a way for you legally document your care preferences and designate a person to help with those decisions if you are unable to.  We’ve compiled a list of resources to assist you with documenting your choices.  Complete my Advance Directives


The Conway Medical Center Foundation is dedicated to improving the quality of life of all individuals in the Conway Medical Center service area.

Family Medicine Residency Program

The Conway Medical Center Family Medicine Residency Program is sponsored by Campbell University and is accredited by the American College of Graduate Medical Education.

COVID-19 Information

Your trusted resource for the latest information about the virus and CMC precautions.  CMC continues to lead the way in vaccinating and safeguarding our community.