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Visitation Policy

If you have flu-like or pneumonia-like symptoms such as a fever, cough, shortness of breath and/or chills, please do not visit patients in the hospital. If you need treatment, please contact your primary care provider.

Visitation Policy

At Conway Medical Center the health and safety of our patients and staff is always our top priority.  It is a big reason we have received 4 “A’s” in a row from Leapfrog for Hospital Safety.  Whether it’s the middle of a pandemic or normal times, you can trust our team to keep you and your family safe. 

As Conway Medical Center’s leadership team continues to assess the COVID-19 crisis and the impacts on our hospital, staff, and patients, CMC has revised our visitor policy. 

Effective Thursday, August 13, 2020, Conway Medical Center will allow one visitor for each non-COVID overnight hospitalized patient. Visiting hours are from 10 a.m. until 6 p.m. In addition, each outpatient surgical and endoscopy patient will be allowed one visitor as well.

CMC continues to screen all patients and visitors prior to entering the hospital. That screening includes questions about symptoms and possible exposure to someone with COVID-19, as well as taking temperature for fever. The main lobby entrance to the hospital is closed. Visitors must enter the facility through the Patient Services entrance at the rear of the hospital building.

Visiting hours are from 10am to 6pm.

Visitors will only be allowed to enter at Patient Access and will be screened upon entering. All visitors are encouraged to bring their own mask with them when they visit. CMC has a universal masking policy in place which means masks must be worn by everyone inside the CMC facilities, including visitors.

As the COVID-19 situation continues to evolve, CMC will adapt policies as needed and appropriate.

Patients visiting a CMC clinic for non-COVID-19 related reasons are also allowed to bring one visitor inside with them for their appointment. 

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Foundation

The Conway Medical Center Foundation is dedicated to improving the quality of life of all individuals in the Conway Medical Center service area.

Notice of Data Breach

Conway Medical Center (“CMC”) is notifying individuals of an incident that involved personal information of some of its patients and patients’ financial guarantors. Please find more information here: 

Patient Portal

Our combined Patient Portal allows patients to electronically access their medical records for both their hospital and physician office encounters at their convenience on any computer, tablet or mobile device that has internet connectivity.