If you have flu-like or pneumonia-like symptoms such as a fever, cough, shortness of breath and/or chills, please do not visit patients in the hospital. If you need treatment, please contact your primary care provider.
Nursing Hotline & Virtual Care Assistance
Available Monday – Friday 8 a.m. until 4:30 p.m.
The CMC Nursing Hotline is available Mondays through Fridays from 8 a.m. until 4:30 p.m. Registered nurses are available to speak with you regarding COVID-19 symptoms and can assist you with setting an appointment to be screened.
Conway Medical Center offers free drive-thru COVID-19 testing. Due to the rise in COVID cases in our area, CMC is pleased to offer a fast and convenient option for testing. The drive-thru will be open Monday through Friday from 8am until 4pm and be closed for lunch between the hours of 12pm and 1pm.
The testing does not require a doctor’s order, but appointments are required. Appointments can be made through the CMC Care app only. You can request an appointment on the CMC Care app as a guest or use the app to access your existing Patient Portal account, which includes medical records, prescription refill requests, provider messaging and more.
Testing at CMC Primary Care Locations
For all patients who are tested for COVID-19, either on the main campus or in a clinic, your results (negative or positive) will be called to you using the phone number(s) listed in your chart. We will call results to you Monday to Friday from 8-430pm.
The specimens for COVID-19 are sent to an outside lab and results can take 2 days to 14 days depending on volume of testing being sent to the lab.
Lab results will show up in the CMC Patient Portal about 36-48 hours after being placed in the electronic medical record.
After you are notified of your results:
You may request a copy of your COVID-19 results by calling Medical Records at 843-347-8113. Representatives are available Monday through Friday from 7:00 am -5:00 pm.
You can also log into your patient portal account to view your results. Don’t have a patient portal account? To register, click here. Representatives are available Monday through Friday from 8:00 am – 4:30 pm.
Like other coronaviruses, including those that cause the common cold, COVID-19 is a respiratory illness.
The most common symptoms are:
Shortness of breath
Most people become mildly ill, but the infection can turn serious and even deadly, especially for those who are older or have underlying health conditions.
In serious cases, patients can develop pneumonia, which can cause:
Yellow, green or bloody mucus
Fever, sweating and shaking chills
Shortness of breath
Rapid or shallow breathing
Pain when breathing
Low appetite, energy and fatigue
Nausea and vomiting
Diarrhea and kidney failure in some patients
Avoid people with these symptoms. If you develop them, call your health care provider before going to the hospital or doctor, so they and you can prepare to minimize possible exposure if they suspect you have coronavirus. For general questions about COVID-19, please contact the DHEC Care Line at 1-855-472-3432.
CMC offers COVID-19 monoclonal antibody infusion as an early treatment for COVID-19. This treatment is used to prevent the infection from getting worse and keep people from needing to go into the hospital. Treatment is by appointment only.