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I think I have COVID-19

If you have flu-like or pneumonia-like symptoms such as a fever, cough, shortness of breath and/or chills, please do not visit patients in the hospital. If you need treatment, please contact your primary care provider.

Coronavirus Symptoms

Like other coronaviruses, including those that cause the common cold, COVID-19 is a respiratory illness.  

The most common symptoms are: 

  • Fever 

  • Dry cough 

  • Shortness of breath

  • Difficulty breathing 

  • Fatigue 

Most people become mildly ill, but the infection can turn serious and even deadly, especially for those who are older or have underlying health conditions.  

In serious cases, patients can develop pneumonia, which can cause: 

  • Yellow, green or bloody mucus

  • Fever, sweating and shaking chills

  • Shortness of breath 

  • Rapid or shallow breathing 

  • Pain when breathing 

  • Low appetite, energy and fatigue 

  • Nausea and vomiting

  • Confusion

  • Diarrhea and kidney failure in some patients

Avoid people with these symptoms. If you develop them, call your health care provider before going to the hospital or doctor, so they and you can prepare to minimize possible exposure if they suspect you have coronavirus.  For general questions about COVID-19, please contact the DHEC Care Line at 1-855-472-3432.

Nursing Hotline & Virtual Care Assistance

Available Monday – Friday  8 a.m. until 4:30 p.m.

The CMC Nursing Hotline is available Mondays through Fridays from 8 a.m. until 4:30 p.m. Registered nurses are available to speak with you regarding COVID-19 symptoms and can assist you with setting an appointment to be screened.

After Hours Assistance

Available evenings and weekends

After regular business hours and on weekends, you can use MUSC Health’s Virtual Care MUSC.care to speak to an online virtual care provider. For general questions about COVID-19, contact the DHEC Care Line at 1-855-472-3432 option 3.

Testing

For all patients who are tested for COVID-19, either on the main campus or in a clinic, your results (negative or positive) will be called to you using the phone number(s) listed in your chart.  We will call results to you Monday to Friday from 8-430pm. 

The specimens for COVID-19 are sent to an outside lab and results can take 2 days to 14 days depending on volume of testing being sent to the lab.

Lab results will show up in the CMC Patient Portal about 36-48 hours after being placed in the electronic medical record. 

After you are notified of your results:

You may request a copy of your COVID-19 results by calling Medical Records at 843-347-8113.  Representatives are available Monday through Friday from 7:00 am -5:00 pm. You can also log into your patient portal account to view your results.  Don’t have a patient portal account? To register for one call 843-347-1544.  Representatives are available Monday through Friday from 8:00 am – 4:30 pm. 

The cash price of diagnostic testing for COVID-19 is $100. 

Symptoms of allergies, influenza, and COVID-19

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Foundation

The Conway Medical Center Foundation is dedicated to improving the quality of life of all individuals in the Conway Medical Center service area.

Notice of Data Breach

Conway Medical Center (“CMC”) is notifying individuals of an incident that involved personal information of some of its patients and patients’ financial guarantors. Please find more information here: 

Patient Portal

Our combined Patient Portal allows patients to electronically access their medical records for both their hospital and physician office encounters at their convenience on any computer, tablet or mobile device that has internet connectivity.